performance management
Human Resources are just that – a strategic asset for which shareholders expect a tangible return. In many companies, the salary bill is the single biggest cost on the income statement. for others, it is the single biggest hidden cost.
a performance management system should be designed to ensure that the right systems and behaviors are embedded into the organization at every level. this must be built on the premise that collective behavior determines organizational culture and organizational culture, as shown above, determines bottom line success.
grok consulting’s performance management methodology is specifically designed to assist organizations to measure and manage the contribution of their staff to the organization’s bottom line.
in particular, after the implementation phase is complete, the organization will have an understanding and “buy-in” of performance management principles by top and line management, clear job descriptions for all staff detailing job specifications and performance criteria; performance matrices by which staff can be reviewed and measured; quarterly management of the performance review process, quarterly report presentation to top management and an annual measurement of return on investment.