business process mapping

business process mapping refers to activities involved in defining what a business entity does, who is responsible for what and to what standard a business process should be completed, and how the success of a business process can be determined. a process map describes a series of steps or actions which deliver an output.

the main purpose behind business process mapping is to assist organisations in becoming more efficient and to optimally utilise their human capital and equipment in the most effective way. a clear and detailed business process map or diagram allows outside experts to come in and look at whether or not improvements can be made to the current processes. 

it takes a specific objective and helps to measure and compare alongside the entire organisation objectives to make sure that all processes are aligned with the company’s values, culture and vision.

business process management is an operational management method that focuses on how an organisation can improve its performance by successfully managing the workflow and optimising the business by taking subsequent steps in improving efficiencies.

the mapping of business processes is an essential but often tedious task. for business to optimise exiting processes or to introduce a new work process within an organisation, you will likely have to engage with operational experts with an unbiased view to enable the most cost effective and efficient means of production.

however, compiling a significant amount of qualitative and quantitative information into a digestible format is a tedious process and it often requires a lot of time and resource. with grok’s business process mapping methodology you can now easily streamline your business processes as well as clearly set out roles and responsibilities for all role players in your business.